We ask that all users of the website www.erosenterprises.com read this privacy policy carefully before registering for an account or using any of our services at it contains important information about who we are, and why and how we will need to collect and store some of your personal information when you use this service. It also contains important information about the rights you have in relation to your personal information so please read it fully.

Summary

1. The website www.erosenterprises.com collects personal information to be able to provide customers with its service of downloading digital content.
2. We also use this personal information to manage our relationship we have with our registered members.
3. We will not share any of the information that we collect with any third parties, but there are some exceptions to this for example if we use a third party provider to carry out any works on our behalf.

Information collected by us and how we use it

1. When customers use the services on www.erosenterprises.com we will collect some personal information from them.
2. This is either when customers provide it to us by filling in a form on the website, or if we collect it from you through automated means such as through your IP address or cookies.
3. This information collected could include the following:
1. Contact details: we use contact details to communicate with you and to authenticate you when you log in to the service, to help facilitate payments and to manage your account with us as well as to help resolve any technical issues that you may be having.
2. Geographical location and IP address: We use this information to report usage levels of our service as well as to help us solve any technical issues with the service.
3. Your use of the service, including what eBooks you have downloaded, your reading interests and preferences and search history: We use this information to provide you with the service and to recommend books and topics to you which we think may be of interest as well as calculate the payments that you owe.
4. Payment information: We use this information in order to determine whether you have paid in full to access a service or a book.
5. Marketing preferences: We use this information to determine whether or not to provide you with marketing communications, which are optional.
6. Cookies: We gather certain technical information about you from your use of our website by means of Cookies and other similar technologies.
4. We may also use some of this information which we have collected from you for research purposes to be able to better understand how our customers engage with our website so that we can improve it.
5. Information collected for research purposes is anonymous and cannot be used to identify you personally.
6. We may also use some of this information to improve the security measures we have at www.erosenterprises.com.

Who we share information with

1. We do not share any of your personal information for marketing purposes.
2. We may need to share it with some of our third-party providers who provide some services for us on our behalf, but only when they are also in agreement with all of our privacy practices.
3. If we are required to do so we may share some of your information with law enforcement bodies.
4. If the business were involved in a sale or a merger, then personal information could be considered as an asset as part of the sale and therefore transferred.

Your rights

Under the rules of the General Data Protection Regulation then all users have the following rights regarding their data which they are able to exercise at any point and free of charge:

1. Access to your personal information.
2. Require us to correct any mistakes on your personal information.
3. Require the erasure of your personal information.
4. Receive a copy of the personal information that we hold on you.
5. Object to the processing of your personal information for direct marketing.
6. Object to our continued processing of your personal information.
7. Otherwise restrict certain processing of your personal information.

Security

1. We have a number of suitable security measures in place to ensure that your personal information remains secure and protected at all times.
2. This prevents it from being accidentally lost, used or accessed in any ways which have not been authorised by us.
3. We limit access to your personal information only to those who have a legitimate business reason to know it.
4. We also have a number of procedures in place for the event of a suspected data breach. In the event of a suspected breach we will contact you as soon as possible.

Changes

We may make changes to this privacy policy from time to time, so please make sure that you regularly check back to this page to make sure you are using the latest version of this policy.

Contact

Please contact us if you have any problems.