Terms & Conditions

Last Updated: 01/01/23

The use of the website www.erosenterprises.com we are owned and operated by ARIA SERVICES FZ-LLC with registered offices at FDRK4698 Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates. The use of the website www.erosenterprises.com is subject to the following terms and conditions. If you intend to use this service or download and purchase any of the content which is made available on this website then you agree to be bound by the following terms and conditions, so please make sure that you read them carefully.

Agreement

  1. The website www.erosenterprises.com and its full services are only offered to those who have registered for an account with this service.
  2. It is free to create an account, and there are no subscription fees, but only registered users of the website www.erosenterprises.com are permitted to view and access the full resource library and download content.
  3. Access and use of the content made available on www.erosenterprises.com is subject to the following terms and conditions.
  4. These terms and conditions make up an agreement between us – the website www.erosenterprises.com – and you – the customer.
  5. If you do not agree to these terms and conditions then you may not form an agreement with us, nor may you use this service.

Definition of services on www.erosenterprises.com

  1. The website www.erosenterprises.com offers its registered uses access to its relationship resources library where they can purchase and download digital content in the form of audiobooks, eBooks and videos which are self-help materials on the subject of relationships and personal development.
  2. In order to access and view this content, users need to first purchase it.
  3. When a user has completed a purchase then it will be emailed to them where they can download it and use it on their preferred device such as a smartphone or tablet.

How to place orders

  1. When registered users access the resource library, they will be guided through the purchase process.
  2. All of the items are priced differently, and customers will be sent an invoice detailing their total before downloading their content.
  3. Please make sure that you review all orders carefully before placing them.
  4. All invoices and download links will then be sent to the email address which is associated with the account that has made the purchase.
  5. We ask that all customers ensure that they provide accurate and complete information at the time of registering an account, as without the correct information we may be unable to correctly process and deliver orders.
  6. The website www.erosenterprises.com shall not be responsible for the delay in delivery of its service due to customer’s providing inaccurate information at the point of registration.

Troubleshooting and refunds

  1. If you think you have encountered a problem with our service or if there is something which you think is not working properly then please get in touch with us as soon as possible so we can look into this.
  2. If you have a problem with your order or wish to make a complaint then please get in touch with us using the contact information provided.
  3. Please be advised that we will only offer refunds in our sole discretion.
  4. If we do offer you a refund then this will be paid back into the original account which made the payment, and the money should appear in your account within 14 working days.

Payments and cancellations

  1. Payments for orders are processed and taken from your account immediately, so please make sure that you have sufficient funds in your account before placing an order otherwise we will be unable to process it.
  2. We accept visa and Mastercard and all payments are processed using a secure third-party payment provider.
  3. If you have placed an order by accident or if you wish to cancel an order then you need to get in touch with us within 24 hours of your payment being processed.
  4. If you believe that we have charged you with the wrong amount, then please get in touch with us and someone will look into this for you as soon as possible.
  5. Customers may cancel their account with us at any time by contacting us in writing.
  6. You will see EROSE, UAE.

Use of content purchased on www.erosenterprises.com

  1. Customers of the website www.erosenterprises.com are granted a personal, non-exclusive, non-transferable, limited license to access and use the service and content which they have purchased through us.
  2. Therefore, this content is for your own personal use only, and you must not share or otherwise distribute this information further.

Delivery

  1. There are no physical products sold on www.erosenterprises.com so all deliveries are digital and therefore there are no shipping or handling fees for any of our services.
  2. Deliverers are always expected to be instant, but if it has been more than 24 hours and you have still not received your products then please get in touch with us.

Intellectual Property

  1. All the content provided on www.erosenterprises.com is protected by all relevant intellectual property rights and in accessing this service you agree that this content is protected by copyrights, trademarks and all other proprietary rights belonging to this website, its publishers, and its authors.
  2. All of the graphics and images which appear on www.erosenterprises.com are all registered trademarks and may not be used in connection with any other service.

Disclaimer of Warranties

This service and all its materials, information, software and facilities, content and the use of this service, including without limitation the content available for purchase, is provided on an “as is” basis and without any express warranties or promises of any kind. Your use of this service is entirely at your own risk. We do not promise that the functions contained in the service will be available, uninterrupted or error free or free of viruses.

We do not promise or make any representations regarding the use of the material and content that is made available on www.erosenterprises.com. We make no promises that your use of these materials or any other content on this website will not infringe on the rights of others and assume no liability or responsibility for any errors or omissions in the materials or information.

Limitation of Liability

As this service is for non-commercial use only, then our liability shall not in any event include losses related to any business such as a loss of profits or opportunity or a business interruption. Nothing in these terms and conditions seeks to limit or exclude our liability for death or personal injury caused by our negligence.

Contact

Please contact us if you have any questions.